With over 8 years of experience in Customer Service and Virtual Assistance, I have built a robust skill set focused on providing efficient support and delivering timely solutions.
Throughout my career, I have undergone extensive training that has significantly enhanced my expertise. I have effectively managed multiple accounts simultaneously, demonstrating my ability to handle diverse responsibilities while maintaining high accuracy and detail. My approach has always been to exceed expectations and achieve goals efficiently.
I am dedicated to continuous learning and personal growth. I’m adaptable, quick to learn, and always eager to embrace new challenges that foster professional development. Over the years, I’ve gained proficiency in the following tools:
- Zendesk- Freshdesk- TikTok Seller Center- Amazon Seller Central- Gorgias- Shopify- Recharge- Shipbob- Slack- Asana- Notion- Google Workspace- Microsoft Office
My extensive experience enables me to skillfully manage client relationships, resolve complex issues, and offer exceptional support, ensuring that I provide valuable expertise to any project or account.
I excel at handling multiple tasks, maintaining attention to detail, and keeping a strong focus on achieving objectives. My adaptability and enthusiasm for learning allow me to continuously improve and thrive in new environments.
Driven by a strong desire to make a meaningful impact, I am committed to delivering exceptional results in every professional endeavor.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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