Russelle
Customer Service / Technical Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 22nd, 2024 (4 days ago)
Member Since
November 8th, 2018
Profile Description
I worked at the BPO industry for over 15 years and has a solid foundation on technical and customer service skills. I have extensive background on DSL, wireless, browser, software, hardware and
My most recent work experience also address to my knowledge and expertise in handling insurance claims, appliance and consumer electronics troubleshooting, overcoming objections and handling escalations.
In addition, I also gained additional experience as a remote assistant, appointment setting, lead-generation and editing website content on a WordPress platform.
I am knowledgeable with MS Office applications, can do basic image and video-editing, and proficient in verbal or written communication.
I learn fast, innovative, and goal-oriented and I'd like to have a stable, long-term job at the same time make an impact to your organization.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
solid technical support background through multiple technical trainings, certifications, hands-on and remote support
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Office and Administration » Data Entry
Experience: 5 - 10 years
proficient in utilizing CRM's, tools and knowledgebases
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
proficient in both oral and written English through language trainings and certifications and a good background in journalism and technical writing
Customer Support
Experience: 5 - 10 years
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tigbauan, Iloilo
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 15%
- Influence: 18%
- Steadiness: 38%
- Compliance: 29%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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