I am a passionate, optimistic and enthusiastic individual with over 5 years of professional experience giving efficient and high quality service to the various clients and customers. This 5 years experience includes working in a BPO for 2 years and 3 years as a Real Estate Inside Sales Associate. For over 2 years experience as a Customer Service Representative my skills have been developed in providing excellent customer service satisfaction by resolving their issues and concerns in a timely manner beyond expectations. I've been working as an Inside Sales Associate/Real Estate Cold caller for an independent private investor for almost 3 years.
My task includes: Cold Calling Leads from list, Skip tracing, prospect for new clients on a daily basis from various lead sources. Respond and track inbound leads from callbacks - Input/manage client & lead databases. Conduct lead follow up & nurture leads until they become qualified. Collect some basic information regarding the house, such as condition, occupancy status, rent amount if applicable, their asking price, and also run comparable (comps) to asses if the property is worth pursuing. I have used different types of tools such as Podio, Callrail, 8020, Mojo and Calltools. I look forward to working with you in providing excellent service and anything else you may need help with!
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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