With nearly 10 years in the healthcare industry, I bring extensive expertise in customer service and medical billing. Starting as a Call Center Representative in 2014 with Anthem BCBS, I handled inquiries on eligibility, benefits, claims, and appeals for commercial patients. In 2018, I transitioned to remote work as a Medical Biller, focusing on denied claims, appeals, payment posting, and patient payment collections. My diverse experience has honed my ability to navigate complex billing processes while delivering exceptional service.
Key Skills:
Healthcare Customer ServiceMedical Billing and CodingClaims Processing and AppealsPayment Posting and ReconciliationEligibility and Benefits VerificationPatient Payment CollectionsRemote Work and Virtual Collaboration
Why Hire Me:I offer a unique blend of frontline customer service skills and backend billing expertise. My track record includes resolving complex billing issues, improving claim acceptance rates, and ensuring timely payment collections. I thrive in fast-paced environments and excel in remote work setups
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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