Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 4th, 2024 (22 days ago)

Member Since

October 19th, 2018

Profile Description

With over 10 years in customer service, I bring expertise in email and chat support, complaint resolution, and managing escalated interactions. As a Video Editor, I specialize in transforming long-form content into attention-grabbing social media reels, focusing on hooks, leads, and body edits that keep viewers engaged. I understand how important it is to structure videos for maximum impact and I’m confident in my ability to deliver polished, professional edits that align with the company’s goals and audience expectations.

My background includes:
<8efe80624d780eba0c6493ec45140364>Email Support Representative at Nadine West Inc. (2021–2024):

> Supported customers with styling advice, order tracking, and issue resolution.

Lead Customer Service Rep at Alorica (2018–2021):

> Managed escalated calls and chats, resolved complex concerns, and supported agents with exception requests and account escalations.

Chat Associate at TeleTech (2013–2018):

> Assisted with billing inquiries, order tracking, and service-related issues for Home DSL and NBN services.
Ready to leverage my problem-solving skills and customer focus to support your business.