Professional Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $11.00/hour ($1,452.00/month)

Bachelors degree

Last Active

January 29th, 2025 (3 days ago)

Member Since

October 18th, 2018

Profile Description

Social Media Manager
-Content creator, marketer, and curator 
-Copy captions
-High level of customer service --managing comments, and inbox messages
-Generate hashtags
- Facebook Ads Manager
- Pinterest Manager
- Graphic Designer

Graphic Design- Magazine Layout- Logo Design- Signage Design- Expertise in using Adobe Photoshop, Lightroom, Illustrator, InDesign, and Canva- Mockup CreationVirtual Assistant
- Data Entry
-Administrative task
- Researcher
- Inbox Management
-Calendar Management
-Maintain contact database
-Create PowerPoint/presentations, posters, and flyers
-Handling large amounts of data via Excel/Sheets

Non-Voice Technical Support Representative
- Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
- Delivery service to end-users via chat and email. 
- Evaluate and analyze the issues faced by end-users and provide appropriate troubleshooting and resolution steps. 
- Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
- Provide daily support to users of various computer systems including analyzing problems, and quickly forming solutions to return systems to proper operation. Install and maintain hardware, software, and other equipment to meet client requirements. 
- Maintain detailed records of daily interactions with customers, reported issues, and completed solutions

Content Operations Specialist II
-Manual software testing
-Data entry
-Data validation
-Rate validation-Quote routine testing
-Test and maintain data and quote routines meeting standards for productivity, accuracy, timeliness, documentation, and communication-Resource person for all departmental tools and process
-Keying and proofreading/testing data including but not limited to tables of data, territories, symbols, and calculation algorithm
-Provide documentation for data and processes performed, convey/communicate information by statement or suggestion
-Train and mentor teaUpgrade to see actual infombers-Improve data and processes including but not limited to: Cross-state consistency of questions and responses; documentation that affects standards and processes.
-Provide intra and inter-departmental coordination as required and step in as backup for some Manager Functions when necessary.
-Perform requirements analysis, code design, and test plan design while meeting standards for timeliness and accuracy.

Medical Claims Adjudicator
-Processed claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums, and provider settlements
-Entered claims data into the system
-Followed adjudication policies and procedures to make sure proper payment of claims
-Provided timely customer service to members, providers, billing departments, and other insurance companies on the subject of claims- Followed up on the issue