Property Manager / Airbnb / SEO / CSR / TSR / Sales / SMM

Overview

Looking for full-time work (12 hours/day)

at $4.55/hour ($1,199.99/month)

High school diploma

Last Active

March 20th, 2025 (4 days ago)

Member Since

October 18th, 2018

Profile Description

Hi, I’m Upgrade to see actual info!I specialize in Virtual Property Management, leveraging my expertise with Online Travel Agent Platforms (OTAs) and Property Management Software (PMS). With years of experience in short-term rentals, I’ve worked extensively with Airbnb, Upgrade to see actual info, HomeAway, and Expedia.

Professional Experience
Airbnb Case Manager (Upgrade to see actual info) – Assisted users with booking issues, guest concerns, and account management. Promoted to Subject Matter Expert, training new Case Managers.

Virtual Property Manager (Alberta, Canada) – Managed 47 properties across multiple platforms, handling guest communications, pricing, SEO optimization, listing creation, conflict resolution, and payout reports.
Skills & Tools
OTAs: Airbnb, HomeAway, Expedia, Upgrade to see actual info
PMS: Tokeet, Smartbnb, Guesty, Turnoverbnb, Hostfully
Communication: WhatsApp, Slack, RingCentral, Vonage
Project Management: Trello 

I was also an Airbnb host in 2016, achieving 80% 5-star reviews (4.8 overall rating). Let’s connect and discuss how I can help manage your properties efficiently!