Customer Service Representative Manager / Freelance Writer

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 27th, 2025 (yesterday)

Member Since

October 11th, 2018

Profile Description

With numerous years of experience in customer service support, sales, email and chat support, and technical support, I have honed my skills to become a top-notch candidate in the industry. My extensive background includes working as a customer service representative and technical support agent for leading US-based telecommunications companies. These roles have equipped me with exceptional problem-solving abilities, effective communication skills, and a knack for building strong customer rapport. 

In addition to my customer service expertise, I have a solid background as a Social Media Manager. In this capacity, I have successfully managed social media accounts, created engaging content, analyzed performance metrics, and developed strategies to enhance online presence and drive audience engagement. My responsibilities included content creation, scheduling posts, monitoring social media channels, responding to customer inquiries, and staying up-to-date with the latest trends and best practices.My skill set extends to writing, editing, and proofreading blogs. As a freelance writer, I have crafted compelling content on a variety of topics, including hunting, fishing, hiking, climbing, surfing, and travel. My experience includes writing product reviews, DIY how-to guides, and educational pieces that entice readers to purchase products and inspire them with relatable content.I have had the privilege of working for some of the top companies in the US, where I have consistently demonstrated qualities that employers value in an applicant: adaptability, reliability, strong work ethic, and a commitment to continuous learning. My years of experience have provided me with a wealth of knowledge, yet I remain eager to learn more and continuously improve my skills.I am confident that my diverse skill set, combined with my dedication to excellence, makes me a valuable asset to any organization. I am enthusiastic about the opportunity to contribute to your team and help achieve your company’s goals.