Mylyn
Walmart, Amazon & E-commerce Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
College
Bachelor of Secondary Education major in ENGLISH / Bachelor of Science in Information Technology
Last Active
December 18th, 2024 (2 days ago)
Member Since
October 9th, 2018
Profile Description
I have 3 years of experience as a Customer Service Representative in RYZE Superfoods, Walmart, and Amazon seller platforms. My other responsibilities included product and supplier sourcing, order fulfillment, tracking orders, and inventory management. As a Virtual Assistant, I am self-motivated, proactive, and dedicated to my work. I have a strong work ethic and am willing to go the extra mile to fulfill my responsibilities. I am also hard-working, detail-oriented, willing to improve, and capable of managing multiple tasks simultaneously. With a proven track record in relationship management, my goal is to enhance customer satisfaction, foster customer loyalty, and reduce response times.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
I utilize Gorgias software to respond to customer inquiries via email, demonstrating strong interpersonal skills, empathy, and conflict resolution. I provide product information, maintain accurate customer records, and strive to exceed customer service standards and KPIs while adhering to policies and procedures. My goal is to enhance customer satisfaction, increase retention rates, and decrease complaints by offering discounts and prompt issue resolution. I also bring strong problem-solving abilities and effective multitasking to the role.
Customer Support » Email Support
Experience: 2 - 5 years
Marketing » Sales » Order Management
Experience: 2 - 5 years
Ensure efficient processing of orders with the latest delivery updates and tracking information. Processing returns and exchanges and managing inventory items.
Other Skills
Marketing » Copywriting
Experience: 2 - 5 years
E-Commerce » Inventory Management » Quality Control
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
E-Commerce » Order processing
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 23
- Influence: 9
- Steadiness: 31
- Compliance: 38
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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