Customer Service, Virtual Assistant and Sales

Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Bachelors degree

Last Active

January 27th, 2025 (9 days ago)

Member Since

September 24th, 2018

Profile Description

With over 15 years of experience in the Customer Service industry, I have a versatile background that includes technical support, sales, front office management, online booking, and online teaching. Currently, I am engaged as a virtual assistant for a Real Estate Company in Australia, demonstrating my adaptability and proficiency in administrative work, customer service, and online tasks.
My most recent role involved serving as a UK Account Customer Support Manager for a software gaming company, where I successfully managed customer issues, built strong rapport, and provided top-notch support. I take pride in my communication skills, grammar, and writing abilities, which are essential for resolving customer issues and creating clear and effective documentation.
In addition to my extensive customer service experience, I am proficient in various tools and platforms such as Freshdesk, Intercom, Slack, Shopify, and Upgrade to see actual info. I also have hands-on experience with Shopify and Tidio, further showcasing my adaptability and technical prowess.
Being detail-oriented, I consistently meet deadlines and ensure tasks are completed to the highest standards. I excel in tasks ranging from creating itineraries for clients and handling bookings to simple photo editing, working with Excel sheets, and creating organized spreadsheets.
I am eager to contribute my well-rounded skill set, commitment to excellence, and strong work ethic to your team. During an interview, I can provide a more in-depth overview of my work experience and portfolio. Let's connect to discuss how I can be an asset to your organization.