CSR I SMM I lead Gen I Insurance Admin VA I Public Adjuster

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

September 18th, 2018

Profile Description

Experienced Virtual Assistant & Customer Service Representative 
With over 8 years of hands-on experience as a Customer Service Representative in diverse industries such as Health Insurance, Telecommunications, and Finance, coupled with 4 years of dedicated service as a Virtual Assistant across various client services, I bring a wealth of expertise to the table.

Professional Experience:

CustomerService Representative:

* Phone Support
* Email support
* Live chat support

Lead Generation Specialist and Social Media Manager:

Mastery in leveraging social media platforms including Instagram, LinkedIn, Facebook, and Twitter for effective lead generation and management. Skilled in
Social Media Management and Marketing, as well as Email Marketing Strategies.

Insurance Administrative Assistant:

* Generating Insurance quotes for Commercial, Personal, Auto, Landlord, and  Homeowner
* Sending COI, EOI, Pending cancellation, Invoice, Mortgage Declaration and       Insurance Policy
* Calendar management
* Update Mortgage or Lienholder
* Enter new client information into CRM
* Manage client intake form and Spreadsheet
* Email marketing
* Monitoring carrier website for pending cancellation and Electronic Signature
* Submit, Track, & Update documents for all new and renewing business & update in CRM

Public Adjuster Account Manager: 
I worked with a Public Adjuster firm, overseeing the process of preparing, filing, and negotiating insurance claims for clients.

Tools Proficiency: 
Microsoft Office applications:
Word
Excel
PowerPoint 
Microsoft Outlook
Spreadsheet, Docs, and Drive,
Google Calendar
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Zillow.
Mailchimp 
QQ Catalyst
AMS360 
Agency Zoom
Applied TAM
Ezylynx
Trello
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ClickUp
Slack
Teams
MattermostSkype
Canva
PandaDoc
Time Doctor
Hubstaff
VA Vision
RingCentral
Zoom 
Loom
LinkedIn Sales Navigator 
LinkedIn Helper
Levitate
One-click code
CompanyCam 

Equipment & Connectivity:
Lenovo Intel (R) Corei5 Desktop Dual Monitor 
laptops with 12GB and 16GB RAM
speed fiber internet with speeds up to 50 Mbps.
Logitech and Jabra noise-canceling headsets 

Backup: Power GeneratorSolar BatteryLTE Wireless Prepaid Internet Connection
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