Hello I am
Experience as a Healthcare Virtual Assistant.
Serve as the first point of contact
for patients, physicians, and other healthcare professionals via phone,
and online chat.
Inbound and Outbound calls
Schedule and confirm patient appointments, ensuring accuracy
and efficiency in appointment booking.
M
insurance information and updating patient records in Eclinical Works (ECW)
Respond promptly and professionally to patient inquiries and
requests for information.
Coordinate with healthcare providers to ensure timely and accurate communication of patient information and scheduling changes.
Maintain confidentiality of patient information and adhere to HIPAA guidelines at all times.
Assist with administrative tasks such as billing inquiries, insurance claims processing, and medical records m
Collaborate with other members of the virtual assistance team to provide comprehensive support to medical practices.
Sending and requesting medical records, sending invoices and obtaining payments.
Perform
data entry and maintain spreadsheets
Experience as a Lead Generation Specialist/Data Entry Researcher
Conduct market research to identify potential customers and market trends
Build and maintain a customer database with accurate and up-to-date information
Create and m
Develop and m
Experience as Staff Nurse
Graduate of Bachelor of Science in Nursing in Ateneo de Cagayan University.
Worked in a government tertiary hospital with a 600 beds capacity for almost 6 years.
Assigned to OBGYN ward, Orthopaedic ward, Intensive Care Unit (ICU), Neonatal Intensive Care Unit (NICU)
Familiarm with:
EclinicalWorks (EMR)
Microsoft Office
Slack
Google Sheets
Google Docs
Trello
Zoom
Doximity
Basic editing using Canva and Capcut
Use of Social Media
Snov, Apollo, Wiza.co, Rocketreach and
About Me
Typing speed is 50/wpm.
Fluent in English - C2 mastery level in speaking and writing.
Ability to work under pressure with my time-m
Ability to solve minor issues through troubleshooting skills
Adaptable
Detail Oriented
Flexible
Hardworking
Positive Attitude
Thorough web researching skills
Willingness to learn
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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