I am a flexible person and willing to learn new tasks. Having this said, I have worked for BPO Industry for a long time. I have worked as a Customer Service Representative for a well-known store in United States of America, Hotel reservation and a Collection Specialist.
During those years of working, I was able to enhance my skills in providing customer satisfaction and management satisfaction. I was able to provide effective and precise customer support, handle calls and resolve client complaints, outstanding communication and negotiating skills, Good calculation and documentation skills, Excellent organizational and relationships building skills.
I welcome tasks as part of my learning. New experiences that I will encounter in a new different job would surely be an advantage for me to grow as a person because for me life is a continuous process.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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