With over 5 years of Shopify VA experience, I offer valuable e-commerce expertise, believing it would greatly benefit your team. Previously, I was a loan officer for JPMorgan Chase Bank for 9 years.
Product Listing and Research: Uploading images, crafting compelling descriptions using DeepL and ChatGPT, and enhancing discoverability with tags. Utilize various Spy tools to conduct thorough market research.
Logistics Management and Supplier Coordination: Overseeing order processing, fulfillment, coordinating with warehouses for accurate picking, packing, and shipping.
Customer Service: Handling inquiries via Zendesk, Gorgias, Reamaze, or Google Suite, and managing refund/replacement requests.
Team Management: Leading agents, providing clear instructions, and ensuring adherence to procedures.
Here is my CV, outlining the various responsibilities I have undertaken in detail:
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