E-Commerce Operations Specialist /Graphic Artist

Overview

Looking for gig work

at $14.00/hour

Bachelors degree

Last Active

March 3rd, 2025 (6 days ago)

Member Since

August 13th, 2018

Profile Description

I specialize in providing comprehensive support to online businesses, helping entrepreneurs streamline operations, enhance customer experiences, and boost sales. With a strong background in eCommerce platforms and a dedication to efficiency, I offer a range of services tailored to meet your specific needs:

1. Product Management: Catalog management: Adding, updating, and organizing product listings across Upgrade to see actual infoventory management: Monitoring stock levels, replenishing inventory, and handling product discontinuations.SKU optimization: Implementing effective SKU structures for better organization and tracking.

2. Order Processing and Fulfillment: Order processing: Managing orders, confirming payments, and ensuring timely fulfillment.Shipping coordination: Liaising with shipping carriers, generating labels, and tracking shipments.Returns and exchanges: Handling customer inquiries and processing return requests efficiently.

3. Customer Support: Email management: Responding to customer inquiries, resolving issues, and providing exceptional service.Live chat support: Engaging with customers in real-time to address concerns and offer assistance. Order status updates: Keeping customers informed about their order status and delivery timelines.

4. Marketing Support: Social media management: Creating and scheduling engaging posts, monitoring comments, and analyzing performance metrics.Email marketing: Crafting compelling email campaigns, managing subscriber lists, and tracking campaign Upgrade to see actual infoO optimization: Conducting keyword research, optimizing product pages, and improving search engine rankings.

5. Facebook  Management: Respond to comments, messages, and reviews. Create and monitor Facebook ads.

6. Canva Design & Adobe Photoshop: Create social media ads, banners, brochures and many more.

7. Website Design: Woocommerce and Shopify 

I am committed to delivering top-notch assistance that enables you to focus on growing your business while I handle the day-to-day tasks efficiently. Let's collaborate to take your eCommerce venture to new heights!