Customer Service Support/ VA

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelors degree

Last Active

January 9th, 2025 (16 days ago)

Member Since

August 11th, 2018

Profile Description

My most extended role was as a Senior Sales Advisor for an IT distribution company. 
I have a wide scope of responsibility within the territory. I managed Junior Representatives, whereas sometimes, teach on training, providing them an extensive sales and product training. I have to stay hands-on with all the territory tasks as well. Our group supports the top 3 biggest IT/office resellers in the United States. I work directly with their Sales Representatives / Buyer regarding product inquiries, quotes, sales, bids, order management, CTO configuration, and after-sales services needed. We also establish an excellent working relationship
with the vendors to ensure both parties would have profitable and good running sales for our respective accounts.
This is a business-to-business setting, efficiency, consistent SLA, and establishing a good relationship with our clients have always been our core as a group.
I also worked with one of the e-commerce platforms - Shopify. We help and support
merchants from all over the world with their e-commerce store through phones, chats, and emails by utilizing the feature to merchant’s new/existing business practices and workflow with added value.