Julie
E-Comm VA / Customer Service Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 9th, 2024 (5 days ago)
Member Since
July 25th, 2018
Profile Description
Diverse background in Customer Service with extensive experience in e-Commerce; Worked in a BPO company for 4.6 years under eBay Australia and in a remote setup as a Customer Service Rep for 4.5 years for multiple e-Commerce brands. With great talent at identifying problems and creating solutions. An effective team player with a significant work
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Promptly and efficiently responds to emails using Gorgias and Zendesk
Office and Administration » Email Management
Experience: 5 - 10 years
I'm used to managing my personal emails and also at work as a CSR in Zendesk, Gorgias and Gmail to be able to work effectively and efficiently.
Other Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Promptly and efficiently answer inbound calls using Avaya and Unify app, in a BPO office set-up
Office and Administration » Data Entry
Experience: 2 - 5 years
Basic Data Entry using Google spreadsheets, docs, excel
Customer Support » Social Media Moderation
Experience: Less than 6 months
Willing to learn and can adapt quickly to new tools and processes, experienced with moderating and responding to public comments on Crowdfunding platforms
Customer Support » Forum Community Moderation
Experience: Less than 6 months
Willing to learn and can adapt quickly to new tools and processes, experienced with moderating and responding to public comments on Crowdfunding platforms
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Used Excel and Google spreadsheets and docs to record order/customer details, Customer Service macros/templates
Office and Administration » Personal Assistant
Experience: Less than 6 months
Willing to learn new tools and processes, can quickly adapt and work effectively and efficiently with minimal to no supervision
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- KALIBO, AKLAN
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 31
- Influence: 14
- Steadiness: 25
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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