Billing and Collections Manager/ Accounts Receivable Analyst

Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

December 31st, 2024 (today)

Member Since

July 23rd, 2018

Profile Description

I have handled accounts receivable for SAP Concur- Technologies, a Travel & Expense software company providing services for small businesses and enterprises. I feel accomplished each time I analyze contracts and provide real-time resolution for our client disputes. I always make sure that customer satisfaction is a top priority. For delinquent customers, I had to send dunning notices for past-due invoices before transferring them to collection agencies.

In addition, I have 2 years of experience working as a customer service specialist for a Healthcare Insurance company, providing dental/medical benefit information and claim denials to our providers. It was quite challenging but I handled about 80-100 incoming calls a day. I also have 3 years of working experience as a billing officer for a private hospital in Qatar. I obtained experience in using SAGE 300 as a system for medical billing management and generating monthly statements to bill insurance companies.

Furthermore, I was one of the top collection specialists when I was still working in collecting MRI/CT Scan fees used for workers' compensation claims. My job was to negotiate with claims adjusters and defense attorneys over the phone or via email to settle our bills.

I am knowledgeable in using tools such as Oracle R12 and Upgrade to see actual info for managing my AR. I generate and submit end-of-week reports to monitor the percentage of aging balances of all AR analysts both in Manila and Minnesota. I am comfortable with using vlookup and pivot table in MS Excel to generate weekly reports and to easily manage my AR files. I consider MS Excel as my favorite tool in order to be organized.

I am currently working as a Billing and Collections Manager. I oversee the entire process of auditing invoices, sending invoices, running credit card payments, and collections. I provide resolution to billing disputes and escalations. 

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