With over 9 years of experience in customer service within BPPO setting, I have developed expertise in both e-commerce and travel support, ensuring seamless customer experience across different industries.
For 6 years, I worked with a leading e-commerce company, assisting customers with order-related concerns such as replacement, lost or stolen orders, order status updates and delays through chat,
Before that, I spent 3 years in a travel account, assisting with flight, hotel, and car rental bookings for both business and leisure travelers.
I'm details-oriented, organized, and ready to bring my skills into a virtual assistant role to support and grow with your team.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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