Mary

Customer Service Associate

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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

High school diploma

Last Active

April 4th, 2025 (yesterday)

Member Since

July 17th, 2018

Profile Description

With over 9 years of experience in customer service within BPPO setting, I have developed expertise in both e-commerce and travel support, ensuring seamless customer experience across different industries. 

For 6 years, I worked with a leading e-commerce company, assisting customers with order-related concerns such as replacement, lost or stolen orders, order status updates and delays through chat, email, and SMS support. I worked my way up to Team Lead, where I coached agents and help improved team performance. 

Before that, I spent 3 years in a travel account, assisting with flight, hotel, and car rental bookings for both business and leisure travelers. 

I'm details-oriented, organized, and ready to bring my skills into a virtual assistant role to support and grow with your team. 

Top Skills

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  105
DISC
Dominance: 47
Influence: 10
Steadiness: 24
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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