Overview
Looking for part-time work (3 hours/day)
at $6.00/hour ($396.00/month)
Bachelors degree
Last Active
November 28th, 2024 (today)
Member Since
July 15th, 2018
Profile Description
Most of my Call Center (BPO) experience revolved around Quality. I am an experienced Quality Analyst in terms of evaluating, calibration, and reports.
Coaching.
I am currently working as a Senior Customer Support Advocate with tasks of Payment Disputes and Refunds in a software company. In my day to day at work, I use Google Suite - Gmail, Google Docs and Sheets, Stripe and Recurly (Payment Processors), Hubspot (CRM), JIRA/Confluence (Escalation Management), Asana (Task Management), and Intercom (Customer Support conversations and Ticket Management).
Top Skills
Customer Support
Experience: 10+ years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Google Sheets
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 10+ years
Basic Information
- Age
- 45
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- MEXICO, PAMPANGA
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 7
- Influence: 7
- Steadiness: 45
- Compliance: 41
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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