Virtual Assistant/ Appointment Setter/ Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Associates degree

Last Active

November 28th, 2024 (today)

Member Since

July 9th, 2018

Profile Description

Dedicated and adaptable professional with a proven track record in diverse roles, showcasing expertise in content development, virtual assistance, and social media management. Possess strong communication, organizational, and problem-solving skills. Proven ability to exceed performance targets and deliver exceptional customer service. Seeking new challenges to contribute my skills and passion to a dynamic team.


Key Competencies:
-Proficient in graphic design tools and video editing, and AI tools (Canva, Capcut, Captions app, and Chatgpt)
-Experienced in online content creation and management (Slack, Trello, Meta Business Suite)
- Tech-savvy with expertise in various customer support platforms (Grasshopper, Ring Central)
- Social media savvy with a deep understanding of content strategy
- Strong analytical and problem-solving skills
- Exceptional interpersonal and teamwork abilities 

Work Experiences:
Content Creator | (Fitness) SRC/Empowerment Coaching  (Part-time)
Nov 2022 - Present
Skills: Graphic Design, Content Management, Online Content Creation, Content Strategy, Social Media Communications

Previous Positions:
Virtual Assistant | Cabinet Refinishing Company US (Full-time)
Sep 2020 - Dec 2023
Skills: Customer Service, Communication, Administrative Assistance, Social Media,, Customer Experience

Customer Service Associate | Garment Decor United States  (Full-time)
Jun 2020 - Sep 2020
Responsibilities: Handled US Garment Printing Services
Skills: Customer Service, Sales Processes, Data Analysis, Graphics, Retail Design

Customer Specialist | TaskUs (Full-time)
Dec 2019 - Feb 2020
Achievements: Awarded TOP QA score and TOP AHT (Average Handling Time)???? Skills: Customer Service, Customer Satisfaction, Customer Experience

Data Entry Specialist | First Look Bath (Full-time)
Jan 2019 - Jun 2019 
Responsibilities: Handled US account (Amazon purchase orders)???? Skills: Customer Support, Creation of Shipping Labels, QuickBooks, Data Entry

Customer Support Specialist | Concentrix (Full-time)
 Jun 2017 - Jul 2018
Concentrix (BPO Company)
Skills: Communication, Customer Experience

Subject Matter Expert | Teleperformance (Full-time)
Jun 2016 - May 2017
Handled Australian account (Cable/Satellite Television)
Achievements: KPI metrics rank 1 (September 2016 - January 2017), Awarded Top Supervisor (February 2017)????? Skills: Customer Service, Team Leadership, Coaching, Technical Support