Mark
E-commerce VA / Team Manager / Customer Service/Real Estate
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.96/hour ($1,576.96/month)
High school diploma
Last Active
November 20th, 2024 (yesterday)
Member Since
July 8th, 2018
Profile Description
I worked as a Customer Service Representative in the BPO Industry for a little over 4 years. I also have almost 4 years of home-based experience as a virtual assistant/Customer Service/ Operations Manager and I also have 6 months of experience as an Appointment Setter. With that being said, I am confident that my experiences have honed and equipped me with the necessary skills I will be needing in order to perform and excel here.
I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Top Skills
Other Skills
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Parañaque, Manila
- Tests Taken
- IQ
- Score: 141
- DISC
- Dominance: 41
- Influence: 15
- Steadiness: 31
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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