Current Employment Status:
Hired Full Time on Jul 23, 2024
Over the past five years, I've had a diverse range of work-from-home experiences, including:
Virtual Assistant: I performed various administrative tasks such as scheduling,
Customer Service Support: I assisted customers, addressing their inquiries, complaints, and issues. Effective communication and problem-solving skills were crucial in this role.
Verification Specialist: My responsibilities included verifying customer information, documents, or transactions to ensure accuracy and security. Attention to detail was essential in this role.
Appointment Setter: I scheduled appointments for clients or customers, requiring strong communication and time management skills to keep appointments organized.
Administrative Assistant: I handled a variety of administrative tasks, such as managing
Data Entry: I input and managed data in various software or databases accurately and efficiently. Attention to detail and a fast typing speed were important skills here.
Market Research Telephone Interviewer: In this role, I conducted surveys and interviews over the phone to gather market research data. Good communication skills and the ability to follow a script were vital.
Google Applications and Microsoft Office Applications: I am proficient in these office productivity suites, which are widely used for document creation, spreadsheet management, and more.
Spreadsheets: I am skilled in using spreadsheets, such as Excel or Google Sheets, which are commonly used for data analysis and management.
Softphones (Zoiper, Callshaper, RingCentral and more): I have experience with softphones, which are used for making calls over the internet.
Familiarity with specific softphone applications was valuable for roles involving phone communication.
Social Media Navigation: I am adept at navigating social media platforms like
These experiences have equipped me with a versatile skill set, making me well-suited for a variety of remote work roles. Depending on my career goals, I can continue to build on these skills or specialize in a particular area that aligns with my interests and strengths.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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