Reliable, hardworking, and creative individual with 8 years of customer service experience in e-commerce. Background in Psychology from the University of Mindanao. Proficient in project management, overseeing teams of 50+ in recruitment, training, coaching, performance evaluation, and customer escalation handling. Additionally, boasts 3 years of remote work as a Virtual Assistant, specializing in administrative tasks, operations management, and customer experience.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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