Camille

Executive Assistant & Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Associates degree

Last Active

September 26th, 2024 (today)

Member Since

June 11th, 2018

Profile Description

Versatile administrative professional with over 5 years of experience invirtual admin assistance, customer service, executive support, and back?office operations. Adept at managing complex schedules, handlingcorrespondence, and streamlining office processes. Known forexceptional problem-solving skills, attention to detail, and ability toenhance operational efficiency.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Healthcare Recovery Advocate - Implemented at-risk package recovery system, reducing losses 20% - Developed SOPs for package tracking/recovery - Optimized routes using IVP/TPX Logistics software - Analyzed data for loss prevention trends - Improved cross-functional logistics efficiency - Presented monthly performance reports - Trained new team members on protocols

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Virtual Admin/Executive Assistant (COO) - Managed the COO's calendar - Coordinated high-level meetings - Assisted COO’s travel arrangements - Created professional presentations and reports - Led cold-calling initiatives - Generated 30+ new leads per month for outsourcing services - Streamlined the applicant screening process, reducing hiring time by 25% - Handled various ad-hoc administrative duties such as expense report - Processing, office supply management, and document preparation - Assisted in organizing company events - Coordinated interdepartmental communications

Customer Support » Customer Service

Experience: 2 - 5 years

Customer Service Representative - Managed inquiries, improving satisfaction 15% - Performed data entry and report generation - Coordinated meetings and maintained calendars - Resolved complex customer issues - Updated communication templates - Organized feedback for process improvement - Updated company knowledge base - Participated in cross-training sessions

Other Skills

Accounting » Accounts Receivable

Experience: 2 - 5 years

I used XERO software

Accounting » Payroll

Experience: 2 - 5 years

I used MYOB software

Accounting » Accounts Payable

Experience: 2 - 5 years

I used XERO software

Accounting » Invoicing

Experience: 2 - 5 years

I used XERO software

Basic Information

Age
28
Gender
Female
Website
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Address
Porac, pampanga
Tests Taken
IQ
Score:  103
DISC
Dominance: 30
Influence: 29
Steadiness: 24
Compliance: 17
English
C1(Advanced)
Uploaded ID
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