Versatile administrative professional with over 5 years of experience invirtual admin assistance, customer service, executive support, and back?office operations. Adept at managing complex schedules, handlingcorrespondence, and streamlining office processes. Known forexceptional problem-solving skills, attention to detail, and ability toenhance operational efficiency.
Experience: 2 - 5 years
Healthcare Recovery Advocate - Implemented at-risk package recovery system, reducing losses 20% - Developed SOPs for package tracking/recovery - Optimized routes using IVP/TPX Logistics software - Analyzed data for loss prevention trends - Improved cross-functional logistics efficiency - Presented monthly performance reports - Trained new team members on protocols
Experience: 2 - 5 years
Virtual Admin/Executive Assistant (COO) - Managed the COO's calendar - Coordinated high-level meetings - Assisted COO’s travel arrangements - Created professional presentations and reports - Led cold-calling initiatives - Generated 30+ new leads per month for outsourcing services - Streamlined the applicant screening process, reducing hiring time by 25% - Handled various ad-hoc administrative duties such as expense report - Processing, office supply management, and document preparation - Assisted in organizing company events - Coordinated interdepartmental communications
Experience: 2 - 5 years
Customer Service Representative - Managed inquiries, improving satisfaction 15% - Performed data entry and report generation - Coordinated meetings and maintained calendars - Resolved complex customer issues - Updated communication templates - Organized feedback for process improvement - Updated company knowledge base - Participated in cross-training sessions
Experience: 2 - 5 years
I used XERO software
Experience: 2 - 5 years
I used MYOB software
Experience: 2 - 5 years
I used XERO software
Experience: 2 - 5 years
I used XERO software
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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