General Virtual Assistant / Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College level

Last Active

November 20th, 2024 (5 days ago)

Member Since

June 8th, 2018

Profile Description

Hello! Hope you are doing well today. My name is Upgrade to see actual info, experienced Customer Service Representative and Virtual Assistant with nearly 9 years of expertise in administrative support, technical troubleshooting, and customer service. Skilled in data entry, appointment setting, and CRM tools like NetSuite Oracle. Proficient in handling inbound calls, chat support, and managing tasks efficiently. Committed to delivering excellent service and supporting business growth.

What I can do for you:
- Enhance Customer Satisfaction
- Streamline Administrative tasks
- Handle Complex Customer Issues
- Deliver Multi-Channel Support
- Booking Appointments
- Optimize Workflow Efficiency
- Ensure Data Accuracy & Reporting
- Support Growth & Scalability
- Provide Proactive Customer Engagement
- Be a Reliable, Long-Term Asset
- Improve Team Collaboration
- Edit Photos and Videos 
- Manage Inventory
- Social Media Management 

Why me?
- Proven Track Record of Success
- Versatile Skill Set
- Customer-Centric Approach
- Strong Attention to Detail
- Problem-Solving Mindset
- Adaptability & Flexibility
- Passion of Continuous Improvement
- Tech-Savvy & Resourceful
- Commitment to Results
- Ready to Elevate Your Operations

Tools I am experienced with:
- NetSuite Oracle
- MS Word
- MS Excel
- MS Office
- Riss
- Amazon Connect
- MSP
- Service Live
- Core
- SolveIt
- Arvato
- GBI
- Canva
- Capcut
- Rippling 
- Trello
- Wiki
- MS Teams 

Feel free to reach me elevate your customer satisfaction and streamline administrative tasks for better efficiency!