Lorielyn

Senior Customer Service Expert | Training Lead

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 24th, 2025 (7 days ago)

Member Since

June 5th, 2018

Profile Description

Phone Customer Support | Chat Support | Email & Ticket Support | Technical Support | Administrative Support| Customer Service & Product Specifics Trainer | Team Management | Data Entry | Report Generation and Analysis | E-commerce Order Fulfillment | Appointment Setter | Client Relationship Management
My name is Upgrade to see actual info Upgrade to see actual info, a Senior Customer Service Specialist, Training Lead and Virtual Assistant from the Philippines.
I have more than 5 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the country and have served as a Customer Service and Product Specifics Trainer for more than 3 years.
I can provide e-mail, ticket, chat, admin and phone support and will do everything I can to delight your customers. 
Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. 
Throughout the years of my experience in Customer Service, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. 
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to your customers. 

Basic Information

Age
33
Gender
Female
Website
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Address
Lipa, Batangas
Tests Taken
IQ
Score:  120
DISC
Dominance: 45
Influence: 22
Steadiness: 18
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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