Customer service/ VA Support/Leadgen/ Cold calling/ Retail/

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Computer Science Vocational course

Last Active

March 10th, 2025 (yesterday)

Member Since

June 4th, 2018

Profile Description

Hi, My Nam is Upgrade to see actual info From Cebu City Philippines with extensive experience in customer service, sales, cold calling, and administrative tasks, I am confident in my ability to contribute to your team and exceed expectations in this role.My career has been built on delivering exceptional results across a range of industries. As a Customer Service Representative for Upgrade to see actual infoC, I managed email and chat support for an eCommerce account, handling customer inquiries, order modifications, and refunds. This role honed my ability to provide efficient, empathetic support while ensuring customer Upgrade to see actual info the cleaning services industry, I worked with Certified Green Team as a customer representative and appointment setter. I handled inbound and outbound calls, scheduled HVAC cleaning services, and consistently exceeded targets by securing new leads and closing deals. My role required a meticulous approach to managing appointments and ensuring a seamless customer experience.As a Cold Caller under Nationwide Rebates, I further developed my sales expertise, consistently achieving and often surpassing daily quotas. This experience sharpened my persuasive communication skills and taught me how to navigate conversations to convert leads into loyal customers.Additionally, my time as a Virtual Assistant for A2BHQ showcased my versatility and organizational skills. I performed administrative tasks, data entry, and project monitoring, demonstrating my ability to juggle multiple responsibilities while maintaining accuracy and timeliness.I take pride in being resourceful, goal-oriented, and passionate about contributing to a company’s growth. I am also proficient in tools like Zendesk, Shopify, Slack, and Microsoft Office Suite, which enable me to work effectively in fast-paced, tech-driven environments.