Customer Service VA | Multi-channel Support Specialist

Overview

Looking for part-time work (4 hours/day)

at $5.70/hour ($501.44/month)

Bachelors degree

Last Active

September 18th, 2024 (6 days ago)

Member Since

May 20th, 2018

Profile Description

Reliable and Enthusiastic Customer Service Specialist with 6 Years of Experience

Expert in Client Communication: Skilled at establishing and maintaining excellent relationships with clients, ensuring a positive customer experience.

Organizational Excellence: Proficient in managing multiple tasks without losing focus, ensuring deadlines are met, and quality service is delivered.

Detail-Oriented and Efficient: Enjoy working with data, ensuring accuracy and precision in all tasks, especially in fast-paced environments.

Calm Under Pressure: Thrive in high-pressure situations, performing at my best in call centers, retail settings, or virtual environments.

Adaptable and Flexible: Ready to handle changing priorities and adapt to new processes to maintain efficiency and client satisfaction.

Multichannel Support Expertise: Proficient in handling customer inquiries via phone, email, and live chat across various platforms.

Proficiency in Tools: Experienced with CRM systems, Microsoft Office Suite, Google Workspace, and other project management tools for efficient workflow.