Beboy

Help Desk Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

May 16th, 2018

Profile Description

• Proficient in Inbound and Outbound call
• Technical Documentation and Setting proper expectations
• Experienced in MSP as HelpDesk L1 Support
• Experienced in Networking troubleshooting such as Printers 
• Adept troubleshooting PC Desktop Laptop
• Experienced in Windows server, Windows OS and MAC
• Experienced in analyzing, and troubleshooting hardware & software.
• Experience in Active Directory, Office365, Exchange, Google Workspace
• Experience in Remote tools Automate Screenconnect, Bomgar, Logmein,
• Experienced in creating technical documentation Knowledgebase ITGlue.
• Experience in VoIP Switchvox, 3CX admin management
• Experienced in working RMM services PSA, Datto, VSA, Kaseya
• Experience in Cyber Security
• Experience in various Ticketing tools
• Adept problem-solving and analytical skills.
• Highly organized and detail-oriented.

Basic Information

Age
36
Gender
Male
Website
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Address
Cebu, Argao
Tests Taken
IQ
Score:  116
DISC
Dominance: 37
Influence: 7
Steadiness: 33
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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