Gemma Rivera

E-commerce VA, General VA, Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($651.20/month)

Bachelors degree

Last Active

December 23rd, 2024 (3 days ago)

Member Since

May 3rd, 2018

Profile Description

Experienced virtual assistant with 5 years as an e-commerce associate on eBay. Proficient in managing online stores, optimizing listings, and handling customer service. Skilled in social media management and digital marketing, with a Bachelor’s in Marketing. Detail-oriented, efficient, and focused on driving results.

 I had the privilege of working as an administrative assistant with Banco de Oro, one of the leading banks in the Philippines. During this time, I developed exceptional office management, communication, and organizational skills, which have become key strengths throughout my career. My experience at Banco de Oro not only reinforced my reputation for reliability and efficiency but also sharpened my ability to manage multiple tasks and deadlines with precision. 

I am skilled in analyzing market trends, competitor products, and customer feedback to optimize product offerings and increase visibility. Known for attention to detail, problem-solving abilities, and strong organizational skills, I ensure smooth day-to-day operations of online stores. My expertise includes eBay store setup and management, product listing with keyword optimization and SEO, as well as inventory management and order fulfillment. I excel in providing exceptional customer service, handling issue resolution, and developing effective sales and pricing strategies. Additionally, I am experienced in conducting market research, competitor analysis, and performing data entry and administrative support while adhering to eBay's policies and guidelines. 

I have received training in social media management and graphic design, and I am proficient in managing social media platforms with expertise in tools such as Canva, Google Docs, Google Spreadsheets, MS Office, Microsoft Office, Grammarly, Facebook, and Instagram.

Basic Information

Age
31
Gender
Female
Website
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Address
quezon city, Metro Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 43
Influence: 30
Steadiness: 18
Compliance: 9
English
B2(Upper Intermediate)
Government ID
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