Grace

TL/Quality Assurance Associate/ Customer Service/Admin

Verified

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Overview

Looking for full-time work (8 hours/day)

at $9.38/hour ($1,650.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

April 28th, 2018

Profile Description

I was a Customer Service Representative before I became a Quality Assurance Associate. As a Customer Service Representative, my task was to resolve customer's issue. Assisting customer with their orders online, payments, scheduling customer's order for pick up, post sale.
As a Quality Assurance Associate I've done processes/documentation. Monitoring staff calls and emails, auditing ecommerce task and system tools.
Created scripts for outbound/inbound/email.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 118: DISC
Dominance: 38
Influence: 25
Steadiness: 29
Compliance: 9: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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