Lovely

Customer Service / Virtual Assistance / Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Associates degree

Last Active

October 3rd, 2024 (40 days ago)

Member Since

April 19th, 2018

Profile Description


My name is Upgrade to see actual info, and I help business owners identify customer service issues that prevent them from turning new customers into loyal customers. Let me help you improve the customer experience by understanding the customer's journey, adopting service-or,
- Customer Support by phone, email, and live chat message
- Data Entry
- Online Research
- Administrative Tasks
- Social Media Management
- Transcription
- Appointment Setting and Calendar Management
- Order Fulfillment
- Creating Tickets and Help requests
- Sending Deliverables

Software tools I have experience with:
- Salesforce, Oracle Siebel, Sap CRM, Slack, Jira, Skype, Zoom, Google Workspace, and Microsoft tools

Let me know if I can help with anything else!

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Marketing » Content Creation » Technical Writing

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Basic Information

Age
31
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  125
DISC
Dominance: 47
Influence: 30
Steadiness: 5
Compliance: 28
English
C2(Advanced/Mastery)
Uploaded ID
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