10 years exp VA - HR, Business Dev, Project Manager

Overview

Looking for part-time work (5 hours/day)

at $12.00/hour ($1,320.00/month)

Associates degree

Last Active

September 16th, 2024 (3 days ago)

Member Since

April 16th, 2018

Profile Description

I have 14 years experience working as an independent contractor. Some of the posts I've held are: Sales Associate, Customer/Technical Support Specialist, Chat/Email/Phone Support Representative, HR Executive/Phone Recruiter/Data Entry Specialist, Transcriber (Video/Audio), Business Development Executive and Project Manager for recruitment and Website Development (Wordpress).

I am a hardworking, diligent, highly analytical, highly organized, trustworthy, and reliable worker who values integrity and honesty when it comes to working with my clients. I have worked with many software/CRMs (Microsoft, Google Apps., Zoho, Mail Chimp, Zopim, Trello, Aweber, etc.), did some Social Media management, Amazon back office management/Customer service and basic SEO and HTML. I have also learned basic Web creation and development using Wordpress in my days as Project Manager for a Web Developing company. I am very adaptable and a very quick learner. I ensure to deliver not just what is required of me, but better.

I can speak and write excellent English, can navigate well using Microsoft/Google applications, tech savvy, I have written articles/web contents/newsletters/etc, I have excellent phone/email/chat ethics and I can type 55 WPM with little to no errors. I also have a reliable internet connection and can multitask with ease.
I am an experienced teacher/tutor and call center agent. I used to teach elementary and high school students all subjects that they have. I help them out with their assignments, projects, things they require for school and anything that they have difficulty with.

As for my call center experience, I have been a Sales associate in my first BPO job, selling subscriptions for satellite cable. Then with the same company, I have been tasked to handle hotel and flight reservations, and even phone screening in recruitment. I was also in a CSR in a financial account. we handled clients' concerns regarding their accounts. Work ranged from opening new accounts, disputes, balance check, general information to closing accounts. I was also a technical support assistant for a known laptop/computer brand. We help clients troubleshoot, fix and know about our promos and other services/products the company has to offer. We were well versed in hardware, software and up selling.

I am very task driven, hard working, and flexible, I am also a "people person". I can get along with other people well, and that makes me a good customer support associate, may it be chat, email, or via phone. I am proficient in English, verbal and written and good with Microsoft applications (word, power point etc).

I am now seeking opportunities where I could use my experience and knowledge. But because I am flexible, adaptive and highly trainable, I am open to be put in positions that is not on my list of experiences.

I always strive hard to do my work well. When a task is given to me, I put everything I have to finish it with quality.