Customer Service | Multichannel Support |  CRM & Shopify Exp

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

February 28th, 2025 (3 days ago)

Member Since

April 15th, 2018

Profile Description

Customer Service Specialist | Virtual Assistant | Multichannel Support | Problem Solver | CRM & Shopify Experience

With 10+ years of experience in customer service, I am dedicated to providing reliable support that helps businesses build stronger customer relationships. I focus on understanding client needs, resolving issues efficiently, and maintaining a professional and empathetic approach across all interactions.

Key Skills:
- Multichannel Support: Skilled in managing live chat, email, and messaging platforms.
- Customer Problem-Solving: Experienced in addressing customer concerns and delivering practical solutions.
- Order and Data Management: Proficient in processing orders, resolving shipping issues, and maintaining accurate records.
- Tech Proficiency: Familiar with tools like Shopify, MS Office, Google Workspace, and CRMs (LiveAgent, Salesforce).

How I Add Value:
- Customer Support Excellence: I strive to handle inquiries and concerns with care, aiming for positive outcomes that contribute to customer satisfaction.
- Efficient Task Management: Organized and detail-oriented, I can support operations such as order tracking, data entry, and customer follow-ups.
- Adaptable Support: Whether assisting with customer service or administrative tasks, I bring a flexible and collaborative mindset to meet your needs.

I am enthusiastic about partnering with businesses that value quality service and effective communication. 

Let’s connect to discuss how I can contribute to your team’s success!

Cheers!