Experienced Virtual Assistant in Real Estate

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

August 23rd, 2024 (21 days ago)

Member Since

April 13th, 2018

Profile Description

With over five years of experience in virtual assistance and customer service, I bring a robust skill set to the table, including communication management, client coordination, and property management. I hold a Bachelor's degree in Computer Engineering, and my career has spanned roles that involved managing customer inquiries, overseeing team workflows, and driving business growth through lead generation and upselling strategies.As a Virtual Assistant from 2021 to 2024, I expertly managed client communications, travel arrangements, and calendar organization. My responsibilities included handling customer service as the first point of contact, managing property listings, and processing e-commerce orders. Additionally, I utilized various CRMs such as FreedomSoft and Salesforce to streamline client management and support business growth.Before that, I served as a Customer Service Representative (Upgrade to see actual info), where I resolved customer inquiries and aligned department policies to improve customer satisfaction. I also managed customer service teams as a Customer Service Manager at Transcom Worldwide (Upgrade to see actual info), ensuring that team objectives were met while maintaining high levels of customer satisfaction.I am proficient in various tools, including Microsoft Office, Google Workspace, Trello, Asana, and Adobe, among others. My strong communication, problem-solving, and organizational skills enable me to effectively manage tasks, enhance customer relationships, and contribute to the success of any team.