8 Years + VA| Personal Injury Legal Assistant

Overview

Looking for full-time work (8 hours/day)

at $11.12/hour ($1,957.12/month)

University Graduate

Last Active

December 19th, 2024 (yesterday)

Member Since

April 9th, 2018

Profile Description

The JACK-OF-ALL-TRADES Virtual Assistant
5+ years of PRO Virtual Assistance Experience

Key Skills
Customer
Service Excellence
Administrative
and Legal Support
Team
Leadership and Coordination
Document
Management and Record-Keeping
Proficiency
in Microsoft Office, Adobe Acrobat, and CRM Tools
Communication
and Problem-Solving
Achievements
Successfully
managed a 300+ page case file and streamlined medical records processing.
Spearheaded
the development of tracking tools for team progress and issue resolution.
Provided
outstanding client support, resulting in increased client satisfaction.

CUSTOMER SUPPORT
I'll manage your social media accounts (moderate comments, engage members, and respond to messages, comments, and review management).
Good decision-making skills in terms of customer complaints and inquiries.
Can use Launch27, Asana, RingCentral, Booking Koala, Zenmaid, Click up, IGMS, Open Phone, Canva Pro, Thumbtack, Yelp, Google Ad, Google Business Manager, and DocuSign proficiently.

BOOKING, SCHEDULING, and PROPERTY MANAGEMENT
Handling emails, chats, and phone calls promptly.
Creating and managing appointments and schedules.
Handling email blasts, chats, and phone calls for customer inquiries.

LEGAL SUPPORT
Handling incoming calls
Intake Support
Case Manager Support

HEALTHCARE SUPPORT
Proficient in ZOHO Project, CRM, Meeting, Desk, Canva, and Upgrade to see actual info.

REAL ESTATE SUPPORT
Familiar with MLS, ZILLOW, MOJO DIALER, COREFACT, CORE REALTY, Trello, Ringcentral, Map Right, SignNow, and Snovio for data scrapping. LinkedIn.

ADDITIONAL SKILLS AND QUALITIES
I handle emails, chats, and phone calls professionally and promptly.
Creating and managing schedules and appointments.
Highly organized with great attention to detail.
Capable of multitasking and meeting deadlines.
Proficient in various software applications.

Let's talk! To explore how I can assist you in achieving your goals.