Over the past six years, I have honed my ability to deliver
exceptional customer service, ensuring client satisfaction and fostering
positive relationships. My experience in this role has equipped me with
excellent communication skills, problem-solving abilities, and a keen attention
to detail.
In addition to my customer service experience, I have worked
as a website editor for over a year. During this time, I have developed a
strong understanding of web content management, SEO best practices, and the
importance of user-friendly design. My role involved creating, editing, and
maintaining engaging content that enhances the user experience and drives
traffic to the site.
Furthermore, I am a certified bookkeeper with expertise in
Xero. My certification and hands-on experience in bookkeeping have provided me
with a solid foundation in financial management, including invoicing,
reconciliations, and financial reporting. I am adept at ensuring accuracy and
compliance in all financial transactions, contributing to the overall financial
health of the organization.
I am a dedicated and versatile professional, ready to
leverage my skills in customer service, website editing, and bookkeeping to
support and enhance your business operations.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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