Current Employment Status:
Hired Full Time on Aug 27, 2024
Maria
Experienced Customer/Technical Support Rep, Virtual Assistan
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
December 18th, 2024 (today)
Member Since
April 6th, 2018
Profile Description
I have 12 years of experience working as a Customer/Technical Support Representative in a BPO industry. Mainly working with US-based companies such as cable and telecommunications company and other small campaigns selling different products. I was taking inbound calls and resolve issues from customers whether it's about billing, technical difficulty or just a plain general inquiry. I have also experienced to be part of the escalations team wherein I take over calls as a supervisor.
Aside from being a Customer Support, I can also do transcription work, setting appointments and teaching ESL (English as Second Language). Moreover, I can be a trusted Virtual Assistant doing admin work. I'm proficient with Google Suite apps and Microsoft Office.
I can use WordPress, Social Media Sites, Tawk.to, Ring Central, Amazon, Mailchimp and other web-based applications. I believe that there are a lot of other tools that I needed to learn and so I never stop learning new things.
I am reliable, can adapt to change easily, competitive, and I have a positive outlook in life. I also have excellent English written and oral communication skill. I have the ability to work under pressure, self-motivated and flexible. I also have a strong analytical skill, a problem solver, dedicated and most of all very organized.
I want to be the best VA that you will ever have and contribute to the success of your business.
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod City, Negros Occidental
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 41
- Influence: 14
- Steadiness: 18
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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