I am an experienced and versatile Virtual Assistant with a strong track record of delivering high-quality support and services across a range of areas. With a solid foundation in data entry, data research, inbound/outbound calls,
In my previous role as a Technical Support Representative, I gained extensive experience in troubleshooting technical issues, handling activations, resolving billing concerns, and addressing security-related queries. This experience equipped me with a deep understanding of customer needs and the ability to deliver exceptional customer service.
As a Customer Support Virtual Proctor, I successfully facilitated online exams by preparing the necessary materials, troubleshooting technical issues, and monitoring test-takers through remote camera systems. This role required a high level of attention to detail, strong problem-solving abilities, and excellent communication skills.
Furthermore, I have demonstrated my capabilities in campaign management and media buying as a Virtual Assistant for a Media Buyer. I actively contributed to launching successful campaigns, managing accounts, handling credit card transactions, monitoring expenses, and providing valuable strategies to optimize ad performance.
Throughout my career, I have developed exceptional organizational skills, attention to detail, and the ability to multitask effectively. I thrive in fast-paced environments and have a proven ability to adapt quickly to new tools, systems, and technologies.
With a diverse skill set and a customer-centric approach, I am confident in my ability to provide valuable support, enhance efficiency, and contribute to the success of any project or team.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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- Steven Rapposelli
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