E-COMMERCE VIRTUAL ASSISTANT/ORDER FULFILL/CUSTOMER SERVICE

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

November 19th, 2024 (4 days ago)

Member Since

April 2nd, 2018

Profile Description

With 8 years of experience as a Virtual Assistant in the E-Commerce industry, I have developed specialized expertise in Shopify, eBay, and Amazon Dropshipping. Over the years, I have honed my skills in a variety of key operational areas, including comprehensive product research, where I leverage advanced tools and analytics to identify trending and high-demand products that drive sales. My deep understanding of market trends allows me to effectively support product sourcing and inventory management Upgrade to see actual info addition to product research, I am highly skilled in order processing and fulfillment. I ensure accurate order entry, timely coordination of shipments, and meticulous tracking of deliveries to guarantee a smooth customer experience. My expertise extends to managing customer service inquiries across multiple channels—phone, email, and messaging platforms—resolving issues promptly and maintaining high customer satisfaction levels.I take pride in my organizational skills and attention to detail, which enable me to efficiently manage multiple tasks and deadlines. I am proficient in using Google Sheets and Excel for data analysis, reporting, and inventory management, as well as a variety of other software tools tailored to E-Commerce operations. My ability to adapt quickly to new technologies and systems ensures I stay ahead in a fast-paced industry.With a proactive approach and a strong commitment to continuous improvement, I am ready to contribute to the success of your team by optimizing processes, enhancing customer experiences, and supporting the overall growth of the business.