Rondel

Account Manager / Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (5 days ago)

Member Since

March 10th, 2018

Profile Description

• Serves as subject matter expert for Quality-related client interactions and with the internal Quality Team.
• Support management focus on review of key drivers, metrics and operational processes (including Training) that drive agent performance.
• Listen to team members' feedback for improvement
• Having a responsible attitude and possessing superb decision-making skills.
• Possesses good verbal and non-verbal communication skills.
• Can communicate effectively with team members and can calmly multitask even under pressure.
• Proficiency with Microsoft Applications such as Word, PowerPoint and Excel.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Experience: 2 - 5 years

Out of 70+ staff members, I have been honored in 2021 with the Nico Gopez Award for my contribution to the company. This award is given to those who possess Integrity, Commitment to Excellence, and Willingness to help others.

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
39
Gender
Male
Website
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Address
Baguio City, Benguet
Tests Taken
IQ
Score:  88
DISC
Dominance: 43%
Influence: 42%
Steadiness: 10%
Compliance: 5%
English
C1(Advanced)
Uploaded ID
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