Virtual Assistant

I have a diverse background in the BPO industry, starting as an inbound customer service agent and later progressing to roles such as Quality Assurance (QA) and Team Lead. During my one-year tenure as a customer service agent, I developed strong skills in providing excellent support to customers. Currently, I am leveraging my expertise as a customer service agent specializing in email support for an E-commerce company. This experience has allowed me to enhance my problem-solving abilities further and deliver exceptional service in a digital environment.

Currently, I am leveraging my expertise as a customer service agent specializing in email support for an E-commerce company. This experience has allowed me to enhance my problem-solving abilities further and deliver exceptional service in a digital environment.

For two years, I worked as an SEO Virtual Assistant at a Digital Marketing company. During my tenure, I successfully managed various responsibilities, including proficiently handling tasks such as link building and outreach, AI writing, and On-Page optimization. These experiences have equipped me with valuable skills and insights in the field of SEO, allowing me to contribute effectively to digital marketing strategies.

I had the opportunity to contribute to a rental management company by translating YouTube video scripts from English to Filipino. Through this role, I ensured accurate and culturally appropriate translations, allowing the company's content to reach and engage a Filipino-speaking audience effectively.