Operations Assistant / Tech Support

Overview

Looking for full-time work (8 hours/day)

at $7.74/hour ($1,362.24/month)

Bachelor's degree in Computer Engineering

Last Active

November 22nd, 2024 (today)

Member Since

February 26th, 2018

Profile Description

I am a computer engineer by profession with three years of experience as a Virtual Assistant. In my previous roles, I've worked as a Tech Support and Operations Assistant, where I honed my skills in troubleshooting and streamlining operational processes. 

My goal as a virtual assistant is to make sure all underlying tasks and responsibilities are taken care of so that clients can focus more on the important matters of their business. Being able to work proactively and with minimal supervision are some of my attributes as a virtual assistant. 

Throughout my career, I've demonstrated a knack for quickly grasping new concepts and technologies. I thrive in dynamic environments where there's always something new to learn. I desire continuous improvement, and I am committed to expanding my skill set and adapting to the evolving demands of the role.

Below is a summary of work experiences I have done with my previous clients:

Technical Support VA
Assisting in technical and operational tasks, ensuring smooth functioning.
Providing technical support through various channels such as email, Slack, and Basecamp (company CRM), addressing queries promptly.
Conducting data entry tasks, including inputting information, media, and files into the company database portal, ensuring accuracy and organization.
Managing content distribution by posting various content, including text, images, and videos, onto the WordPress site.

Operations Assitant VA
Onboard client information in the company CRM. 
Document all information and legal documents and help LLC owners set up initial business credibility.
Setup domains, telephone numbers, and onboard client accounts to GoHighLevel
Coordinate with the web developers to set up the website of the client's LLC
Product research and listing ( WordPress, Shopify, and Retail)
Provide QA and functionality tests for the e-commerce sites (WordPress & Shopify)Email Management (Appealing for denied Walmart application & suspended stores)
Ad Hoc Task