With over 7 years of experience in customer support, I specialize in
I have worked as a remote support agent for US-based startups, honing my skills in social media management, community moderation, lead generation, and inventory management.
My soft skills include being proactive, tech-savvy, accountable, empathetic, a team player, a positive communicator, and a critical thinker. I am proficient in using cloud-based tools such as Google Workspace, Jira, Notion, Asana, Intercom, Zendesk, FreshWorks, Sprout, Userfeed, Aircall, Datadog, Amplitude, and Grafana.
I'm always looking to expand my knowledge and am excited to bring my experience and skills to your team. Thank you for taking the time to read my profile. Please don't hesitate to leave me a message at any time!
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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