Zaitha

Customer service representative

90 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

College Undergraduate 

Last Active

December 1st, 2024 (today)

Member Since

February 20th, 2018

Profile Description

I worked as a fashion consultant Tier 2 for an online shopping company in US for over 6 years now. I’ve been through a lot of trainings because we support 6 different brands. I was also a leadership apprentice before I left the company. 

Top Skills

This past year has been an extraordinary journey in mentorship within customer support. Much of our mentorship involved deepening our understanding of the products and services we support. Beyond customer support skills, we also focused on personal and professional growth.

Experience: 5 - 10 years

With over six years of call center experience supporting various fashion campaigns for a US-based e-commerce company, I bring excellent customer service skills and a strong work ethic. My time as a Tier 2 Specialist has equipped me to work independently, ensuring top-notch service. For the past two years, I've been providing freelance phone and email support.

Experience: 5 - 10 years

With nearly a decade of experience in customer support and mentorship, I excel at guiding clients through their queries and concerns with empathy and efficiency. My strong communication skills ensure clear, effective interactions, while my mentoring background enables me to coach and develop others, fostering their growth and success. Balancing patience and proactive problem-solving, I consistently deliver top-notch service and support.

Other Skills

Basic Information

Age
38
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  105
DISC
Dominance: 12%
Influence: 7%
Steadiness: 37%
Compliance: 44%
English
B2(Upper Intermediate)
Government ID
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