Customer service representative

With over six years of call center experience supporting various fashion campaigns for a US-based e-commerce company, I bring excellent customer service skills and a strong work ethic. My time as a Tier 2 Specialist has equipped me to work independently, ensuring top-notch service. For the past two years, I've been providing freelance phone and email support.

With nearly a decade of experience in customer support and mentorship, I excel at guiding clients through their queries and concerns with empathy and efficiency. My strong communication skills ensure clear, effective interactions, while my mentoring background enables me to coach and develop others, fostering their growth and success. Balancing patience and proactive problem-solving, I consistently deliver top-notch service and support.