Current Employment Status:
Hired Full Time on Nov 25, 2022

Jushoa

Customer Service Representative Expert

99 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $7.00/hour ($924.00/month)

Associates degree

Last Active

November 7th, 2024 (today)

Member Since

February 7th, 2018

Profile Description

Helpful and reliable professional with 6-plus-year vast experience in helping customers get what they want to their gratification and at the same time ensuring that sales goals are met to the satisfaction of the company. My recent role was a virtual customer service support for a retail and E-commerce store in Australia selling both furniture, antique items and clothing fashion dresses, I worked for them for over 3 years and handled escalation phone calls, social media platform, emails and live chat. I'm also an expert to E-commerce software's like Gorgias, Shopify, Zendesk, Live chat, ShipStation, Volusion,  and Freshdesk also has background knowledge with Canva.

I enjoy interacting with customers and helping them find exactly what they're looking for. I'm also experienced with helping customers troubleshoot should they have difficulties using clients' websites and applications. I understand that customers are indeed very important to my up businesses and I treat any customer who comes through on the phone or communication platform that way over the years, I have interacted with customers on the phone, email and live chat. 

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Travel Planning

Other Skills

Marketing » Content Creation » Blogging

Advertising » Facebook Ads

Office and Administration » Data Entry

Office and Administration » Email Management

Marketing » Copywriting

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
25
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
None
Uploaded ID
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