Skilled in BPO Operations,Customer Service,Quality Assurance

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

March 24th, 2025 (today)

Member Since

February 7th, 2018

Profile Description

I bring 13 years of experience in the BPO industry, starting as a chat support representative and steadily advancing to QA Analyst, Supervisor, Shift Manager, and currently a QA Manager. My expertise lies in quality assurance, data analysis, and performance management, ensuring teams consistently meet or exceed key performance indicators. Additionally, I have 1 year of experience as an ESL educator in face-to-face teaching, specializing in helping individuals enhance their communication skills. My ability to adapt to remote and virtual work environments has allowed me to excel in team leadership and deliver results across diverse platforms. I’m passionate about helping teams and individuals reach their full potential, whether through quality assurance or education. If you're looking for someone with a proven track record of excellence and adaptability, I’d love to connect and contribute to your goals.