Current Employment Status:
Hired Full Time on Feb 8, 2023
Corporate Trainer:
- Analyze training needs to develop new training programs or modify and improve existing programs.
- Develop training assessments and gap analysis to determine requirements and opportunities for employee development.
- Delivery, review, and maintenance of training programs or training curriculum to ensure the training needs of the organization are met.
- Deliver instructor-led classes to employees ranging in skill from beginner to experienced.
Customer Service Experience
- Provided non-technical and technical support for inbound calls, chats, and e-mails.
- Engages directly with clients regarding daily escalations and urgent support concerns.
Paralegal
- Perform legal research
- Drafts/proof read legal documents
- Comfortable in the legal related industry
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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