Executive Admin Assistant | Billing and Collections Speciali

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates Degree

Last Active

December 19th, 2024 (today)

Member Since

February 3rd, 2018

Profile Description

A highly skilled and versatile professional with over a decade of experience across training, executive assistance, billing, collections, and operations. I previously worked as an executive assistant in Strata Management, and I am adept in calendar and email management, invoice processing, report generation, and client communication. Experienced in preparing minutes, issuing notices, and managing work orders, showcasing strong organizational and multitasking abilities.
Previously held roles in billing and collections across various industries, including healthcare and telecommunications. Proven expertise in managing delinquent accounts, processing payments, handling billing inquiries, and performing account reconciliations. Demonstrated ability to streamline processes, improve collections efficiency, and maintain high standards of customer service.
Possesses a strong foundation in quality assurance from an extensive tenure as a Quality Analyst, where key responsibilities included call evaluation, feedback delivery, and KPI tracking to ensure top-tier performance in a call center environment. With a proactive approach to problem-solving and process improvement, consistently contributes to enhancing operational efficiency and client satisfaction.